Shipping Information

Safe and Secure Shipping of Your Sugar Glider

At Klein Sugar Gliders, we understand the importance of safely transporting your new companion to their forever home. We take every precaution to ensure your Sugar Glider arrives healthy, comfortable, and stress-free. Below, you’ll find detailed information about our shipping process.

Shipping Process Overview

  1. Preparation:

    • Health Check: Before shipping, each Sugar Glider undergoes a final health evaluation by a qualified veterinarian to ensure they are fit to travel.
    • Comfort: We prepare the travel environment to be cozy and secure, including comfortable bedding, adequate ventilation, and necessary supplies.

  2. Selecting a Carrier:

    • We work with reputable carriers who specialize in pet transportation. These carriers are experienced in handling live animals with care.

  3. Shipping Schedule:

    • Our shipping days are typically Monday through Wednesday to ensure your Sugar Glider does not experience delays over the weekend. We aim to minimize travel time and avoid any periods where the shipment might be held in transit.

Shipping Methods

  • Air Transport:

    • Most of our Sugar Gliders are shipped via air for swift and safe delivery. We select the best flight routes and ensure minimal layovers.
    • The Sugar Glider is housed in a secure, comfortable crate approved for live animal transport.

  • Ground Transport:

    • For locations that are within reasonable driving distance, we offer ground transport as an option. This method allows for more direct handling and shorter travel times.

Shipping Fees

  • Standard Shipping Fee:
    • The cost of shipping a Sugar Glider generally ranges from $150 to $300, depending on distance and carrier specifications. This fee includes all handling and preparation costs.

Receiving Your Sugar Glider

  1. Notification:

    • You will receive an email and/or phone notification with tracking details and expected delivery time.

  2. Arrival:

    • Upon arrival, promptly retrieve your Sugar Glider from the carrier location. It’s crucial to minimize handling time and exposure to unfamiliar environments.

  3. First Steps:

    • Begin settling your Sugar Glider into their new home immediately upon arrival. Provide a quiet, comfortable space to help them adjust.
    • Schedule a follow-up veterinary appointment within 72 hours to confirm their health and begin creating a wellness plan.

Important Considerations

  1. Weather Conditions:
    • We closely monitor weather conditions to ensure safe travel. Shipments may be rescheduled in extreme temperatures or adverse weather.
  2. Legal Requirements:
    • Verify local laws and regulations regarding the purchase and transportation of Sugar Gliders. Certain states and regions may have specific requirements.

International Shipping

Currently, we do not offer international shipping. All Sugar Gliders are shipped within the continental United States.

Support and Contact Information

If you have any questions or concerns regarding shipping, please feel free to contact us. Our team is here to assist and ensure a smooth, safe delivery process.

At Klein Sugar Gliders, we are committed to the health and safety of our Sugar Gliders throughout their journey to their new homes.