Health Guarantee

Your Assurance of a Healthy Sugar Glider

At Klein Sugar Gliders, we prioritize the health and wellbeing of our Sugar Gliders above all else. We are dedicated to providing you with a healthy, vibrant, and happy pet. Our Health Guarantee ensures that you have peace of mind when adopting a Sugar Glider from us.

Comprehensive Health Screening

Every Sugar Glider from Klein Sugar Gliders undergoes thorough health assessments by qualified veterinarians. From the moment they are born until they join your family, we ensure they receive:

  • Regular Veterinary Check-Ups: Each glider has routine health screenings to monitor their development and overall wellness.
  • Balanced Nutrition: Our gliders are fed a diet specifically designed to meet all their nutritional needs, resulting in robust and active pets.
  • Clean and Stimulating Environment: Our facility is maintained to high standards of cleanliness and provides ample space for play and exercise, which is crucial for their physical and mental health.

Our Guarantee

We are confident in the health and vitality of our Sugar Gliders, which is why we offer a comprehensive Health Guarantee. When you adopt from Klein Sugar Gliders, you receive the following assurances:

  • 30-Day Health Guarantee: If your Sugar Glider is diagnosed with a genetic or hereditary condition within 30 days of adoption, we will offer a replacement glider of equal value or provide a refund.
  • Lifetime Support: Our commitment to your pet’s health extends beyond the adoption process. We provide ongoing advice and resources to ensure your Sugar Glider remains healthy and happy throughout their life.

Steps to Activate Your Guarantee

To activate your Health Guarantee, please ensure you:

  1. Veterinarian Visit: Schedule a visit to your veterinarian within 72 hours of bringing your Sugar Glider home for an initial health check.
  2. Documentation: Keep all health records and documentation from your veterinarian visits.
  3. Contact Us: If any health issues arise, contact us immediately with all relevant medical information and records.

Exclusions

Our Health Guarantee does not cover:

  • Injuries or illnesses caused by accidents, neglect, or improper care.
  • Environmental factors such as exposure to toxins or harmful substances.
  • Parasites acquired after the Sugar Glider has left our facility.

Commitment to Excellence

Klein Sugar Gliders is committed to maintaining the highest standards of care and responsibility. Our Health Guarantee reflects our dedication to providing you with a healthy, vibrant Sugar Glider that is ready to share their love and energy with you and your family.